privacy policy - Sanisphere

Privacy Policy for the sanisphere-fr.com Website

The purpose of this privacy policy is to inform users of the sanisphere-fr.com website about how their personal data is collected, processed, and protected, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data Controller

The data controller for personal data collected on the sanisphere-fr.com website is SANISPHERE, a cooperative with a board of directors (SCOP), registered with the Romans Trade and Companies Register under number 383 122 512.

Headquarters: ZA du Grand Tilleul, 154 Allée des Rassades, 26110 Nyons, France

Phone: +33 (0)4 75 26 10 44

Email: contact@sanisphère.fr

2. Data Collected and Purposes

We may collect and process the following personal data when you use our website, particularly through our contact forms or quote request forms:

Type of data collected	Purpose of processing	Legal basis
Identification data (Last Name, First Name, Company)	Responding to your requests or quote requests	Legitimate interest (responding to prospects) / Performance of pre-contractual measures
Contact information (Email address, Phone number)	Contacting you in response to a request, sending you quotes	Legitimate interest / Performance of pre-contractual measures
Browsing data (IP address, audience measurement cookies)	To improve the user experience and generate visitor statistics	Consent (for cookies not strictly necessary)
Message content	Understand your needs and process your request	Legitimate interest

3. Recipients of the data

The personal data collected is intended exclusively for SANISPHERE. Under no circumstances is it sold, rented, or transferred to third parties for commercial purposes.

It may be shared with our subcontractors (including our web host or IT service provider) solely for the purpose of providing the services necessary for the proper functioning of the website. These service providers are required to respect the confidentiality and security of your data.

4. Retention period

Your personal data is retained for the period strictly necessary to fulfill the purposes for which it was collected:

Data related to contact requests/quotes: retained for 3 years from the date of your last contact.
Customer data (if the request results in a contract): retained for the duration of the business relationship, then archived for the statutory retention period (generally 5 years, or 10 years for accounting data).
Browsing data (cookies): stored for a maximum of 13 months.

5. Data Security

SANISPHERE implements all appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, in order to prevent its alteration, loss, or unauthorized access by third parties.

6. Your rights (GDPR)

In accordance with applicable regulations, you have the following rights regarding your personal data:

Right of access: You may request to know what information we hold about you.
Right to rectification: You may request the correction of inaccurate or incomplete data.
Right to erasure (right to be forgotten): You may request that your data be deleted.
Right to restriction of processing: You may request that we temporarily suspend the use of your data.
Right to object: You may object to the processing of your data at any time on legitimate grounds.
Right to data portability: You may request to receive your data in a structured format.

To exercise these rights, you can contact us:

By email at: contact@sanisphère.fr
By mail to: SANISPHERE, Data Protection Officer, ZA du Grand Tilleul, 154 Allée des Rassades, 26110 Nyons, France

If, after contacting us, you feel that your rights have not been respected, you may file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés): www.cnil.fr.

7. Cookie Policy

When you visit the sanisphere-fr.com website, cookies may be stored on your computer, mobile device, or tablet.

A “cookie” is a text file stored on your device when you visit a website or view an advertisement. Its purpose is to collect information about your browsing activity and to provide you with services tailored to your device.

We use the following cookies:

Strictly necessary cookies: essential for the website to function properly. They cannot be disabled.
Audience measurement cookies: These cookies help us understand how the site is used and how well it performs so that we can improve its functionality. You can opt out of these cookies via the cookie banner during your first visit.

You can configure your browser at any time to refuse cookies or use the cookie manager provided on our site.

Last updated: [CURRENT DATE]